Your Privacy Matters
AI by Inspire is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
This policy applies to our website (aibyinspire.com) and our interactions with you. Our individual products—BAIO, Speak, and RED—have their own specific privacy policies that apply when you use those services.
1 Introduction
This Privacy Policy describes how AI by Inspire Ltd ("AI by Inspire", "we", "us", or "our") collects, uses, shares, and protects your personal information when you:
- Visit our website at aibyinspire.com
- Contact us via email, phone, or our contact forms
- Subscribe to our newsletter or join our waitlist
- Engage with us on social media
- Attend our events or webinars
By providing us with your personal information, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.
Our Products
AI by Inspire operates three main products, each with their own privacy policies:
- BAIO (baio.agency) – AI-powered business automation platform
- Speak (speak.ad) – Intelligent AI voice platform
- RED (reducation.uk) – Privacy-first AI education platform
When you use these products, their specific privacy policies apply in addition to this policy.
2 Data Controller
For the purposes of data protection law, the data controller is:
AI by Inspire Ltd
Water Ln, Grove Way
Wilmslow, Cheshire SK9 5AG
United Kingdom
Email: [email protected]
As the data controller, we are responsible for deciding how we hold and use personal information about you. We are required under data protection legislation to notify you of the information contained in this Privacy Policy.
3 Information We Collect
3.1 Information You Provide
We collect information you provide directly to us, including:
3.2 Information Collected Automatically
When you visit our website, we automatically collect certain information, including:
- Device Information: Browser type, operating system, device type
- Usage Information: Pages visited, time spent, links clicked
- Location Information: General geographic location based on IP address
- Referral Information: How you arrived at our website
We collect this information using cookies and similar technologies. See our Cookie Policy for more details.
3.3 Information from Third Parties
We may receive information about you from third parties, including:
- Business partners and referrers
- Social media platforms (when you engage with us there)
- Publicly available sources
4 How We Use Your Information
We use the information we collect for the following purposes:
To respond to your questions, requests, and communications
To manage our waitlist and notify you about product availability and early access opportunities
To send you information about our products, services, and events (with your consent)
To analyse how our website is used and improve user experience
To comply with legal obligations and protect our rights
To operate, maintain, and improve our business and services
5 Legal Basis for Processing (GDPR)
Under UK GDPR and EU GDPR, we must have a lawful basis for processing your personal data. The legal bases we rely on are:
Consent
Where you have given clear consent for us to process your personal data for a specific purpose, such as marketing communications or joining our waitlist.
Legitimate Interests
Where processing is necessary for our legitimate business interests (or those of a third party), provided those interests are not overridden by your rights. This includes responding to enquiries, improving our services, and marketing to existing contacts.
Contract
Where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
Legal Obligation
Where processing is necessary to comply with a legal obligation, such as tax and accounting requirements.
6 AI Features and Your Data
6.1 Our Commitment
AI by Inspire is an AI solutions company, and we take the responsible use of AI seriously. We want you to understand how AI may interact with your data:
We do NOT:
- Use your personal data to train AI models without explicit opt-in consent
- Share your data with AI providers for their training purposes
- Make automated decisions that significantly affect you without human oversight
6.2 AI in Our Products
Our products (BAIO, Speak, RED) incorporate AI features. When you use these products, their specific privacy policies explain how AI processes your data within those services.
6.3 AI on Our Website
Our website may use AI-powered features such as chatbots or personalised recommendations. Any data processed by these features is handled in accordance with this Privacy Policy and is not used for AI model training.
7 Information Sharing
We Never Sell Your Personal Data
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
7.1 When We Share Information
We may share your information with:
- Service Providers: Third parties who help us operate our business (e.g., email delivery, analytics, CRM systems). These providers are contractually bound to protect your data.
- Professional Advisors: Lawyers, accountants, and other advisors as necessary.
- Legal Requirements: When required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets (you would be notified).
- With Your Consent: When you have explicitly agreed to the sharing.
7.2 Our Service Providers
Key service providers who may process your data include:
- GoHighLevel (CRM and marketing automation)
- Google Analytics (website analytics)
- Stripe (payment processing)
- Email delivery services
8 International Data Transfers
Your personal data may be transferred to, stored, and processed in countries outside the UK and European Economic Area (EEA), including the United States.
8.1 Safeguards
When we transfer data outside the UK/EEA, we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs) approved by the European Commission and UK ICO
- Transfers to countries with adequacy decisions
- Other appropriate safeguards under Article 49 UK GDPR
8.2 Your Rights
You have the right to request information about the safeguards we have in place for international transfers. Contact us at [email protected] to request this information.
9 Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
9.1 Retention Periods
9.2 Deletion
When data is no longer needed, we securely delete or anonymise it. You may request deletion of your data at any time (see Your Rights below).
10 Your Rights
10.1 UK/EU GDPR Rights
If you are in the UK or European Economic Area, you have the following rights:
10.2 California (CCPA) Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act, including:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed and to whom
- Right to say no to the sale of personal information (we do not sell your data)
- Right to equal service and price (non-discrimination)
10.3 Exercising Your Rights
To exercise any of these rights, please contact us at:
- Email: [email protected]
- Subject: "Data Rights Request"
We will respond within 30 days. We may need to verify your identity before processing your request.
10.4 Complaints
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):
- Website: ico.org.uk
- Phone: 0303 123 1113
11 Cookies and Tracking
We use cookies and similar tracking technologies on our website. For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.
Types of Cookies We Use
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Used to deliver relevant advertisements
- Preference Cookies: Remember your settings and choices
You can manage your cookie preferences at any time through our cookie banner or your browser settings.
12 Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
Security Measures
- Encryption: TLS 1.2+ for data in transit, AES-256 for data at rest
- Access Controls: Role-based access and multi-factor authentication
- Monitoring: Continuous security monitoring and logging
- Training: Regular staff security awareness training
- Vendors: Security assessments of third-party service providers
While we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards.
13 Third-Party Links
Our website may contain links to third-party websites, plugins, and applications. Clicking on those links may allow third parties to collect or share data about you.
We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.
This includes links to our product websites (BAIO, Speak, RED), which have their own privacy policies.
14 Children's Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected] and we will promptly delete such information.
Note: Our RED education platform has specific provisions for educational institutions and may process student data under institutional agreements. Please refer to RED's privacy policy for details.
15 Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Postal Address
AI by Inspire Ltd
Water Ln, Grove Way
Wilmslow, Cheshire SK9 5AG
United Kingdom
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.
Version: 2025.12 | Last Updated: December 2025
© 2025 AI by Inspire Ltd. All rights reserved.