Privacy Policy

This Privacy Policy describes how AI by Inspire Ltd ("AI by Inspire", "we", "us", or "our") collects, uses, shares, and protects your personal information when you:

• Visit our website at aibyinspire.com
• Contact us via email, phone, or our contact forms
• Subscribe to our newsletter or join our waitlist
• Engage with us on social media
• Attend our events or webinars

By providing us with your personal information, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

Our Products

AI by Inspire operates three main products, each with their own privacy policies:

• BAIO (baio.agency) – AI-powered business automation platform
• Speak (speak.ad) – Intelligent AI voice platform
• RED (reducation.uk) – Privacy-first AI education platform

When you use these products, their specific privacy policies apply in addition to this policy.

For the purposes of data protection law, the data controller is:

As the data controller, we are responsible for deciding how we hold and use personal information about you. We are required under data protection legislation to notify you of the information contained in this Privacy Policy.

3.1 Information You Provide

We collect information you provide directly to us, including:

3.2 Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

• Device Information: Browser type, operating system, device type
• Usage Information: Pages visited, time spent, links clicked
• Location Information: General geographic location based on IP address
• Referral Information: How you arrived at our website

We collect this information using cookies and similar technologies. See our Cookie Policy for more details.

3.3 Information from Third Parties

We may receive information about you from third parties, including:

• Business partners and referrers
• Social media platforms (when you engage with us there)
• Publicly available sources

We use the information we collect for the following purposes:

Under UK GDPR and EU GDPR, we must have a lawful basis for processing your personal data. The legal bases we rely on are:

6.1 Our Commitment

AI by Inspire is an AI solutions company, and we take the responsible use of AI seriously. We want you to understand how AI may interact with your data:

6.2 AI in Our Products

Our products (BAIO, Speak, RED) incorporate AI features. When you use these products, their specific privacy policies explain how AI processes your data within those services.

6.3 AI on Our Website

Our website may use AI-powered features such as chatbots or personalised recommendations. Any data processed by these features is handled in accordance with this Privacy Policy and is not used for AI model training.

7.1 When We Share Information

We may share your information with:

• Service Providers: Third parties who help us operate our business (e.g., email delivery, analytics, CRM systems). These providers are contractually bound to protect your data.
• Professional Advisors: Lawyers, accountants, and other advisors as necessary.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets (you would be notified).
• With Your Consent: When you have explicitly agreed to the sharing.

7.2 Our Service Providers

Key service providers who may process your data include:

• GoHighLevel (CRM and marketing automation)
• Google Analytics (website analytics)
• Stripe (payment processing)
• Email delivery services

Your personal data may be transferred to, stored, and processed in countries outside the UK and European Economic Area (EEA), including the United States.

8.1 Safeguards

When we transfer data outside the UK/EEA, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses (SCCs) approved by the European Commission and UK ICO
• Transfers to countries with adequacy decisions
• Other appropriate safeguards under Article 49 UK GDPR

8.2 Your Rights

You have the right to request information about the safeguards we have in place for international transfers. Contact us at [email protected] to request this information.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

9.1 Retention Periods

9.2 Deletion

When data is no longer needed, we securely delete or anonymise it. You may request deletion of your data at any time (see Your Rights below).

10.1 UK/EU GDPR Rights

If you are in the UK or European Economic Area, you have the following rights:

10.2 California (CCPA) Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed and to whom
• Right to say no to the sale of personal information (we do not sell your data)
• Right to equal service and price (non-discrimination)

10.3 Exercising Your Rights

To exercise any of these rights, please contact us at:

• Email: [email protected]
• Subject: "Data Rights Request"

We will respond within 30 days. We may need to verify your identity before processing your request.

10.4 Complaints

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):

• Website: ico.org.uk
• Phone: 0303 123 1113

We use cookies and similar tracking technologies on our website. For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

Types of Cookies We Use

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and choices

You can manage your cookie preferences at any time through our cookie banner or your browser settings.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

Security Measures

• Encryption: TLS 1.2+ for data in transit, AES-256 for data at rest
• Access Controls: Role-based access and multi-factor authentication
• Monitoring: Continuous security monitoring and logging
• Training: Regular staff security awareness training
• Vendors: Security assessments of third-party service providers

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards.

Our website may contain links to third-party websites, plugins, and applications. Clicking on those links may allow third parties to collect or share data about you.

We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.

This includes links to our product websites (BAIO, Speak, RED), which have their own privacy policies.

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected] and we will promptly delete such information.

If you have any questions about this Privacy Policy or our data practices, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.